Terms of service
Terms of Service
OVERVIEW
Welcome to EMBREA. The terms “we”, “us” and “our” refer to EMBREA. EMBREA operates this website and its related services to provide you with a thoughtfully curated and trusted shopping experience. Our store is powered by Shopify.
By using embrea.ca, you agree to these Terms of Service and acknowledge our Privacy Policy. If you do not agree to these Terms, please do not use our Services.
SECTION 1 — ACCESS AND ACCOUNT
You must be of legal age in your jurisdiction, or have the permission of a parent or legal guardian where applicable, to make purchases through our Services. You agree to provide accurate, current and complete information where required and are responsible for maintaining the confidentiality and security of your account information.
SECTION 2 — PRODUCTS
At EMBREA, we take care to present our products, descriptions, images, colors, specifications and other information as accurately as reasonably possible. However, slight variations in appearance may occur due to individual screen settings, lighting and display differences.
We reserve the right to modify, limit or discontinue products or services at any time where permitted by applicable law.
SECTION 3 — ORDERS
All orders are subject to acceptance and product availability. We reserve the right to refuse, limit or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, inventory issues or other operational concerns.
If an order is canceled after payment has been collected, any amount owed will be refunded in accordance with applicable law.
Returns and refunds are handled in accordance with our Return & Refund Policy.
SECTION 4 — PRICING & BILLING
All product prices are displayed on our website and may change without notice. You agree to provide current, complete and accurate purchase and billing information when placing an order.
By submitting an order, you authorize the applicable payment provider to process charges associated with your purchase, including any applicable taxes and shipping charges disclosed at checkout.
SECTION 5 — SHIPPING & DELIVERY
We aim to provide a smooth and reliable delivery experience. Shipping and delivery timeframes are estimates and may vary depending on destination, carrier operations, customs processing, seasonal demand and circumstances outside our reasonable control.
Please refer to our Shipping Policy for details regarding order processing, tracking and delivery.
SECTION 6 — INTELLECTUAL PROPERTY
Unless otherwise stated, the content available through our website, including EMBREA branding, text, graphics, photographs, designs, product presentations and other materials, belongs to EMBREA or is used with appropriate permission and may be protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish or commercially exploit our content without prior written permission where such permission is legally required.
SECTION 7 — THIRD-PARTY TOOLS
We may provide access to tools, applications or services operated by trusted third parties to enhance your shopping experience. We do not control every aspect of these services, and your use of them may also be governed by the respective provider's terms and policies.
SECTION 8 — THIRD-PARTY LINKS
Our Services may contain links to websites or services operated by third parties. EMBREA is not responsible for the content, availability, privacy practices or policies of third-party websites.
We encourage you to review the applicable terms and privacy policies before interacting with any external website or providing personal information.
SECTION 9 — SHOPIFY
Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and Services to you.
Purchases made through our store are transactions between you and EMBREA, subject to these Terms and any applicable payment or service-provider terms.
SECTION 10 — PRIVACY
Your personal information is collected, used and disclosed in accordance with our Privacy Policy. We encourage you to review it to understand how we handle your information.
SECTION 11 — FEEDBACK
We value feedback from our customers. If you voluntarily provide comments, suggestions, ideas or other feedback regarding our products or Services, we may use that feedback to improve our products, services and overall customer experience, subject to applicable law.
SECTION 12 — ERRORS & INACCURACIES
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping, availability or other details.
We reserve the right to correct errors or inaccuracies and update information where reasonably necessary and permitted by applicable law.
SECTION 13 — PROHIBITED USE
You may not use our Services for unlawful, fraudulent, abusive or harmful purposes, attempt to interfere with the operation or security of our website, or violate the rights of EMBREA or any third party.
SECTION 14 — TERMINATION
We may suspend or terminate access to our Services where reasonably necessary, including when these Terms have been materially violated or continued access may create legal, security or operational risks.
SECTION 15 — DISCLAIMER
To the extent permitted by applicable law, our Services are provided on an “as is” and “as available” basis. While we strive to deliver a reliable and enjoyable shopping experience, we cannot guarantee that access to our Services will always be uninterrupted, error-free or completely secure.
Nothing in these Terms excludes or restricts any rights or protections that cannot legally be excluded under applicable consumer law.
SECTION 16 — LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, EMBREA will not be liable for indirect, incidental, special or consequential losses arising from your use of the Services.
Nothing in these Terms limits or excludes liability where doing so would be prohibited by applicable law.
SECTION 17 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold EMBREA harmless from claims, liabilities or reasonable costs arising from your unlawful misuse of the Services or material violation of these Terms.
SECTION 18 — GOVERNING LAW
These Terms are governed by the applicable laws of Ontario, Canada, subject to any mandatory consumer rights or legal protections that may apply in your place of residence.
SECTION 19 — CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our Services, business practices, legal requirements or operational needs.
Any updated Terms will be published on this page. Your continued use of the Services following an update constitutes acceptance of the revised Terms where permitted by applicable law.
SECTION 20 — CONTACT
If you have any questions regarding these Terms of Service, our EMBREA Customer Care Team is here to assist you.
Email: support@embrea.ca